Good Practice Case Studies
The following organisations operating within Scotland are proud of the on-the-job training that is being carried out in their workplaces, watch the PWL DVD to find out more....
St Andrews Bay Golf Resort & Spa Hotel
A structured approach
St Andrews Bay Golf Resort and Spa Hotel is committed to providing a standard of service and an attention to detail that exceeds the expectations of their guests. The hotel has a highly efficient training programme which covers all aspects of the hotel, from the spa to the kitchen to the HR Department.
Industry: Hospitality, Leisure and Tourism
Ownership: Part of an International Company - Chateau Élan
Number of Employees: 400
Annual Turnover: £15 million
Staff Turnover: 13% (as at end of April 2006)
Contact: info@standrewsbay.com
Samuel Bruce
Upskilling the workforce
Samuel Bruce specialise in providing high quality office furniture products. Their director, Sam McGregor, considers training to be an important contributory factor to any success within the organisation. As a small company, flexibility and multitasking are crucial to the effective and efficient running of the workshop.
Industry: Furniture Manufacturing
Ownership: Private
Number of Employees: 50 - 60
Annual Turnover: £9 million
Staff Turnover: very low
Contact Details: Evelyn Patterson, Personnel Manager, Strathmore House,
ClaverhousePark, Forfar Road, Dundee, DD4 9UB. 0131 509
Red Kite Animation
Innovation and Opportunity
Red Kite was one of the first animation companies in Scotland and they are committed to developing talent throughout the industry. The company's philosophy is to invest in potential, taking graduates fresh from university and teaching them how to make films. Ken Anderson, Red Kite's Director practises what he preaches - Give them a chance to do something good and they will.
Industry: Animation
Number of Employees: 5
Annual Turnover: £530,000
Staff Turnover: n/a
Contact Details: Neil Menzies, production assistant
Donald Martin Construction
Building a Skills Base
Donald Martin Construction is a young building company. Committed to providing their clients with high quality craftsmanship, they are developing their own skilled tradesmen. In this company experience matters; experienced members of the team teach those less experienced and push them to learn new things on-the-job every day.
Industry: Construction
Ownership: Limited Company
Number of Employees: 18:
Annual Turnover: £600,000
Staff Turnover: n/a
Contact Details: Bridgehouse Mill, Lynedall, West Linton, EH46 7BD
01968 660 510.
Royal National Lifeboat Institution
Transferable Skills
The 774 RNLI lifeboat men and women in Scotland undertake 150 hours of competency based training every year. Last year they saved 868 lives. To be a lifeboat man or woman you must be highly skilled, and each member of the crew must learn all aspects of the job. As volunteers, these men and women take the skills they learn in the RNLI to their full time workplace.
Industry: Charity
Ownership: Voluntary Organisation
Number of volunteers: 42,346 in the whole of the RNLI including Scotland
Annual Turnover: running costs averaged around £330,000 per day in 2005
Staff Turnover: n/a
Contact Details: for more information on the RNLI call 01738 642 999
or visit www.rnli.org.uk/crewtraining